Contact Support
If you encounter any issues with Terrarium Tracker or in-app purchases, please contact us with the following details:
- Description of the issue (e.g., features not available after purchase)
- Apple ID used for the purchase
- Purchase date
- Order number (if available)
Email us at: terrariumspiders@gmail.com
Restore Purchases
If your in-app purchases are not appearing, follow these steps:
- Open Terrarium Tracker.
- Go to Settings → Purchases.
- Click the button below to restore your purchases:
Frequently Asked Questions (FAQ)
Q: What if I don’t see the "Restore Purchases" option?
A: Make sure you are logged in with the same Apple ID used for the purchase. If the problem persists, contact support.
Q: Can I transfer my purchases to another device?
A: Yes. Log in with the same Apple ID on your new device and restore purchases using the steps above.