Supported Applications
- Terrarium Tracker
- AquaPiscium
- Other applications published by the developer
Contact Support
If you encounter any issues with our mobile applications or in-app purchases, please contact us and include the following information:
- Name of the application
- Description of the issue
- Apple ID or Google account used for the purchase
- Purchase date
- Order number (if available)
Email us at:
Restore Purchases
If your in-app purchases are not appearing, follow these steps:
- Open the application.
- Go to Settings → Purchases.
- Select Restore Purchases.
Frequently Asked Questions (FAQ)
Q: What if I don’t see the "Restore Purchases" option?
Make sure you are logged in with the same account used for the purchase. If the problem persists, contact support.
Q: Can I transfer my purchases to another device?
Yes. Log in with the same Apple ID or Google account on your new device and restore purchases using the steps above.
Q: I purchased premium but features are locked
Try restoring purchases in the application settings. If the issue remains, please contact support.